Privacy Policy

Effective Date: January 4, 2026

Concrete Coatings of the South (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information from customers, prospective customers, and visitors to our website at https://concretecoatingsofthesouth.com (the “Site”).

1. Information We Collect

A. Information Collected Directly From You

We may collect personal information directly from you, for example, when you:

  • submit a form on our Site,

  • request a quote or consultation,

  • contact us by phone, email, or web form,

  • register for an account (if applicable),

  • communicate with customer support, or

  • otherwise interact with us.

Personal information we collect directly from you may include:

  • first and last name,

  • mailing address,

  • email address,

  • phone number, and

  • any other information you choose to provide to us.

B. Information Collected Automatically From Your Device

Our Site may use cookies, web beacons, pixels, and similar technologies to automatically collect certain information from your device, including:

  • IP address,

  • browser type,

  • operating system,

  • approximate geographic location,

  • referring website addresses, and

  • information about how you interact with our Site.

We may use cookies to personalize your experience and enable certain website features. You may disable cookies through your browser settings; however, some parts of our Site may not function properly.

More information about blocking and deleting cookies is available at http://www.allaboutcookies.org.

Our email communications may also use tracking technologies (such as pixels/web beacons) to collect information such as browser type/version, IP address, and email engagement statistics (for example, opens and clicks).

C. Information Collected From Advertising or Marketing Partners

We may collect personal information about you from advertising and marketing partners. This information may include:

  • demographic information,

  • browsing or purchasing behavior/interests, and

  • geographic location.

2. How We Use Personal Information

We may use personal information for the following purposes:

  • To provide concrete coating products and services;

  • To respond to inquiries, quote requests, and customer service requests;

  • To communicate with you about appointments, services, and support;

  • To market our products and services to you (including by email and text message, subject to applicable law and your consent where required);

  • To operate, maintain, and improve our Site;

  • To analyze Site usage and performance;

  • To support our advertising and marketing activities; and

  • To comply with legal obligations and protect our rights.

3. How We Disclose Personal Information

We may disclose personal information in the following circumstances:

A. Service Providers

We may share your information with third-party service providers that help us operate our business and market our services, such as providers of:

  • website hosting,

  • CRM/customer management tools,

  • analytics services,

  • email marketing,

  • text messaging/SMS services, and

  • advertising/marketing support.

These third parties are permitted to use your information only for the services they perform for us, subject to applicable agreements and law.

B. Analytics and Similar Technologies

We may use Google products (such as Google Analytics) to help us understand how visitors interact with our Site. Google uses and processes information in accordance with Google’s privacy policy.

C. Legal Compliance and Protection

We may disclose personal information when necessary to:

  • comply with applicable laws, regulations, or legal process;

  • respond to lawful requests (such as subpoenas, court orders, or warrants); or

  • protect our rights, property, safety, or the rights/safety of others.

4. Email and Text Message Communications

If you opt in to receive marketing communications from us, we may send you emails and/or text messages.

  • Email Opt-Out: You may unsubscribe from marketing emails by clicking the “Unsubscribe” link in the email.

  • Text/SMS Opt-Out: You may stop receiving text messages by replying STOP, STOPALL, CANCEL, END, or QUIT to the applicable message thread.

5. Your Privacy Rights

Depending on where you live, you may have certain privacy rights regarding your personal information, which may include the right to:

  • request access to the personal information we hold about you,

  • request correction of inaccurate personal information,

  • request deletion of your personal information, and

  • request portability of your personal information (where applicable).

To exercise any available rights, please contact us using the contact information below.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can review and delete the information as appropriate.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy, to the extent permitted by law.

9. Governing Law

This Privacy Policy is governed by the laws of the State of Georgia, United States of America, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Concrete Coatings of the South
255 Bobby Jones Expressway
Augusta, GA 30907
United States
Email: info@ccaugusta.com
Phone: 1-706-249-4131